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Official Site of Virtual Industries
Vacuum Tweezers Online Store
Buy Online or Contact Us:
1-719-572-5566 or info@virtual-ii.com

Terms & Conditions

By Telephone
Our sales department is available from 7:00 AM to 5:00 PM (MST) Monday through Thursday at 1-719-572-5566. For fast and efficient service, please have a list of quantities and part numbers ready when ordering.

Customer service representatives are available from 7:00 AM to 5:00 PM Monday through Thursday (MST) to assist you at 1-719-572-5566.

By Fax: (719) 572-5504
Our fax lines are open 24 hours a day, 7 days a week. Orders received by fax after normal business hours will be processed promptly the next business day. Please be sure to include your phone number in case of questions regarding the order.

By E-Mail: info@virtual-ii.com , please add your purchase order number to the subject line. Internet: www.virtual-ii.com

By Mail
Simply mail your order to: Virtual Industries, Inc. 2130 Victor Place, Colorado Springs, CO 80915 ATTN: Sales Dept.

Payment Methods

Several convenient payment options are available: Check drawn on U.S. funds, American Express, Discover, MasterCard, VISA, C.O.D. and wire transfer of funds (preferred for foreign orders). Net 30 terms are available with approved credit.

Minimum Order
A minimum order of $50.00 is required.

Shipping Methods
UPS Prepaid & Add is our main shipping method. FOB Point: Colorado Springs, CO. However, Federal Express or DHL is available with your collect account number.

Return Policy
All returns require a RMA number. Please contact our Customer Service Department to obtain a return authorization number.

Product Warranties
Unless otherwise stated, all Virtual Industries products are warranted for a period of 90 days after receipt of product.